Customized Service
We have our own R & D team, and rich customization experience, can be customized for the needs of individual customers. The general process: 1 – customers submit specific needs copy 2 – we review and provide programs and quotes 3 – both parties communicate, modify, determine 4 to sign the formal terms of the contract 5 – customer payment 6 – start the project 7 – send samples to the customer to confirm 8-sample any questions, free modification until the customer satisfaction, if there is no problem, mass production 9-order delivery, providing sales support and services
OEM/ODM Service
1. If the total order quantities are above 50pcs, we can silk-screen print customer’s logo on the products, and put customer’s model numbers in the labels, boxes, and in the manuals free of charge.
2. We accept ODM projects, and welcome your enquiries!
Warranty Policy
We provide 2 years warranty for CCTV Cameras and DVRs after the shipment date. Any product proves defective under normal usage, we will repair or replace it by free of charge.
1. If our customers could repair the products by themselves locally, we will supply necessary spare parts.
2. If the customers couldn’t repair the products, the products will need to be sent back to us, and we repair and bear 50% freight charge. All of our products are 100% passed strictly quality inspection before delivery.
Technical Support
We have professional technical support team to support our customers, and if you have any question for the technology of our products, please email to us, and we will reply to you immediately. Also if you have any doubt for the information on our website or any feedback for the quality of our products, please email to us, and thanks for your all comments in advance.
